Video introduces the series to develop your assertiveness at work with practical tips and strategies

Explores definitions of assertiveness in the workplace in discussion with Annika.

Explores the importance of assertiveness in the workplace and why it is an essential skill.

Explores the counter view of what happens when we are not assertive as a way to encourage action.

Explores whether it is better to use a telling or questioning style when being assertive.

If you decide to be assertive, video explores what the impact is of acting now or later.

Explores a number of communication elements of being assertive.

Explains assertive in the context of the alternative behaviours of aggressive and submissive.

Discussion with Annika on the technique of exploring the impact as a way to be assertive.

An assertive technique is to use a rule, protocol, or other reference as a lever to make your point.

How to be more assertive - Summary

My manager undermined me in a meeting and I didn’t know whether to say something or not but it made me feel really mad.