Explains what coaching is and how useful it can be as a way to manage people.

Video explores coaching as a choice within other management styles available to people managers, including Telling, Explaining & Giving.

When is the right time to coach? Video explains when and why to coach and explores the benefits of coaching as a way to help people.

Gives an overview of the practical key skills involved when coaching.

Explores a framework for questions and takes a deep dive into open neutral questions; how to formulate them, how difficult they can be to think of but ultimately with a little effort, how useful they can be.

Explains how you can develop your listening skills by reflecting on the levels of listening, with particular focus on active listening and empathetic listening.

Describes the GROW coaching model and how it works in the context of managing people.

Explores questions for each step of the GROW model, including Goal questions, Reality questions, Option questions and Will questions.

Gives examples of how to apply GROW questions to real situations and how they work to unlock people's thinking about a situation.

Gives a summary of this series of videos on coaching skills with useful take-aways from our four contributors, the Team Leader, Senior Manager, Project Lead and Senior Associate.

Question & Answer video answers the question, can you coach quickly when you're under time pressure?

Question & Answer video answers the question of what to do if the person being coached has an unrealistic goal?

Gives quick tips on using coaching skills in your everyday work, from our four people manager contributors to this series.